L'Orchestre Symphonique de Montréal

2011-2012 SEASON TICKET EXCHANGE
 
 

Policy

1. Ticket exchanges are a subscriber privilege only
    
2. Requests for an exchange are accepted on receipt of tickets up to two business days before the concert – No exchange will be possible after that point
    
3. Exchange fees of $5.50 per ticket (plus taxes) apply
   • No exchange fees for Maestro subscribers
   • 1st exchange free

  
Procedures
There are trois ways to go about exchanging tickets:

1. In person
   
   OSM ticketing office
   260 de Maisonneuve Blvd. West, 2nd floor
   Monday to Friday: 9 a.m. to 5 p.m.
    
2. By mail
   
   To carry out your exchange:
   
   STEP 1: Invalidate your tickets by clearly writing “Cancelled” on them
   
   STEP 2: Send your tickets through the mail to the following address:
   
   (tickets must be received at least two business days before the concert exchanged for)
   
   Orchestre symphonique de Montréal
   Att. Customer service
   260 de Maisonneuve Blvd. West, 2nd floor
   Montreal, Qc  H2X 1Y9
   
   Include a note indicating the date of the concert desired as well as your name, file number and telephone number to ensure the most efficient treatment.
   
    
3. By telephone
   
   To carry out your exchange:
   
   Please contact our customer service at 514 842-9951 / 1 888 842-9951

2010-2011 SEASON TICKET EXCHANGE
 
Policy

1. Ticket exchanges are a subscriber privilege only
    
2. Requests for an exchange are accepted on receipt of tickets up to two business days before the concert – No exchange will be possible after that point
    
3. Requests for an exchange will be accepted starting Monday, June 21, 2010
    
4. Exchange fees of $5.50 per ticket (plus taxes) apply
   • No exchange fees for Maestro subscribers
   • 1st exchange free
   • 2nd exchange free if requested before Friday, July 2, 2010

  
Procedures
There are trois ways to go about exchanging tickets:

1. In person
   
   OSM ticketing office
   260 de Maisonneuve Blvd. West, 2nd floor
   Monday to Friday: 9 a.m. to 5 p.m.
    
2. By mail
   
   To carry out your exchange:
   
   STEP 1: Invalidate your tickets by clearly writing “Cancelled” on them
   
   STEP 2: Send your tickets through the mail to the following address:
   
   (tickets must be received at least two business days before the concert exchanged for)
   
   Orchestre symphonique de Montréal
   Att. Customer service
   260 de Maisonneuve Blvd. West, 2nd floor
   Montreal, Qc  H2X 1Y9
   
   Include a note indicating the date of the concert desired as well as your name, file number and telephone number to ensure the most efficient treatment.
   
    
3. By telephone
   
   To carry out your exchange:
   
   Please contact our customer service at 514 842-9951 / 1 888 842-9951
   

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