Reserved seating for individuals who use wheelchairs:

Specific places are reserved in the Maison Symphonique for several wheelchairs designated sections and are available through our customer service department. Please inform us at the time of your purchase that you are an individual with reduced mobility and it would be a pleasure for us to assist you in finding the best seats available.


Support Person

The OSM offers a free ticket to the support person of a TLCS sticker (Tourism and leisure escort sticker) or Access2 card holder. This offer is valid on presentation of TLCS sticker or the Access2 card.

For more information on the TLCS, visit
For more information on the Access 2 card, visit


Welcoming persons with reduced mobility

The evening of a concert, an attendant at the entrance of the hall is committed to receiving people with reduced mobility. If you would like assistance in getting to your seats, simply ask the attendant at the entrance of the room and it would be a pleasure to assist you.

It is also possible to get a wheelchair to help you with your routes at the Maison Symphonique. You can simply request it from an attendant at the entrance of the room.


Access by car or by paratransit

At 1600 Saint Urbain Street, you will find an unloading zone and an access ramp a few meters from the entrance to the room.

The Place des Arts parking lot (1450 Saint Urbain Street) offers special parking spaces for holders of a parking sticker in parking lot P1. From the parking lot, the corridor adjacent to the Maison symphonique is accessible by elevator.

To book or for more information about the Place des Arts parking lot, please contact their ticket office at 514-842-2112 | 1-866-842-2112.


Hearing Impaired

It is possible to have access to a hearing aid at the Maison symphonique. The frequency is programmed on the 104.5 and three devices are available in the cloakroom of the Maison Symphonique in exchange for a piece of ID.

For more information, we invite you to contact the customer service office at 514-842-9951 | 1-888-842-9951.