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HEALTH AND SAFETY COME FIRST!

The OSM considers its audience’s health and safety as its number-one priority. Measures have, therefore, been put in place for the 2020–2021 season, enabling you to enjoy the music with complete peace of mind. > READ MORE

Communiqué

Last update – July 29, 11:30 A.M.

After an eventful summer, the OSM returns this fall!

Dear Music lovers,

 

I sincerely hope you are doing well and that you are enjoying these summer months, despite the difficult context of the pandemic. We invite you to join us online for Jamais trop classique, our weekly show posted each Tuesday on our Facebook page. Hosted by André Robitaille, this show is our summer offering that allows you to discover new perspectives on classical music, and witness fascinating encounters with musicians and public personalities as well as stimulating musical performances.

 

This production is one of the many initiatives that we have launched to remain in contact with our public since the beginning of the pandemic, which unfortunately forced us to cancel some 75 concerts. However, the 40-odd musical performances that we have published online to date have generated over 1.2 million views on our website and our Facebook page. We thank you with all our hearts for this support and loyalty.

 

After more than four months absent from the Maison symphonique, the OSM will reunite with its public in an altogether original way on August 5 with a benefit concert at the Montréal-Trudeau airport, which will transform one of its parking lots into a performance space for the occasion. The OSM Classical Flight will be an open-air event under the stars, enjoyed from the comfort of your vehicle and in full respect of the recommendations of our public health authorities. The grandiose evening under the direction of Jacques Lacombe will offer you Beethoven’s Fifth Symphony, excerpts from Mozart’s The Magic Flute and Don Giovanni as well as Ravel’s Le tombeau de Couperin.

 

In parallel, we continue to pursue our community engagement by presenting pop-up performances in Montreal parks, outside CHSLDs and Affordable Housing complexes. The presence of our musicians in the community strikes us as all the more essential during this period of uncertainty and health-related challenges.

 

We are currently putting the final touches on our fall programming, which promises to be rich in emotions and beauty, with our remarkable musicians accompanied by renowned guest artists from here and abroad. As of mid-September, the OSM will resume its indoor concerts, broadcast online and/or by our partners, promising magical and unforgettable moments. The number of spectators permitted in the hall, in full compliance with current health guidelines, will respect the directives of Québec public health. The unveiling of this exceptional programming will take place at the end of August.

 

In closing, the Board of Directors, the general management, the musicians, the administrative staff, not to mention our indispensable OSM volunteers, all wish you and enjoyable continuation of summer. We invite to you continue to follow us on our website www.osm.ca as well as on our Facebook page and via Instagram, or by subscribing to our newsletter. Let’s maintain our digital contact!

 

Sincerely,

Madeleine Careau
CEO

FREQUENTLY ASKED QUESTIONS (FAQs)

Will the grand free concert on the Esplanade of Olympic Park as well as the Classical Spree postponed to a later date?

As a result of the COVID-19 pandemic, the government of Quebec has issued a directive forbidding all indoor and outdoor festivals and public cultural events from now until the end of August 2020. In light of this, the Classical Spree as well as the grand concert on the Esplanade of Olympic Park, which was scheduled to take place from August 6 to 9, is cancelled.

Will all cancelled concerts be rescheduled?

  • Concerts that would have been presented between March 14 and May 24, 2020 as well as the 4 Classical Spree concerts previously put on sale are definitively cancelled and will not be rescheduled.The four performances of the concert IAM x OSM, scheduled to take place from April 7 to 10, 2020, as well as the 3 concerts scheduled on June 2-3-4 presenting Mahler’s Symphony no. 2 are postponed to a later date.Rest assured that we will inform you of the new concert dates as soon as they are available. We invite ticket holders to keep their tickets, as this postponement in no way affects their validity.

What if I have a ticket for an OSM concert?

You now have three options available to you ;

1) Convert the value of the tickets you purchased into a donation to support the mission of the OSM. A tax receipt will be emitted in accordance with the OSM’s status as a non-profit organization.

2) Convert the value into a credit applicable towards the purchase of tickets for a concert in the upcoming season, the programming for which will be announced as soon as the context permits.

3) Obtain a refund for the value of the ticket

Are my complimentary tickets still valid?

The OSM will honour any complimentary tickets you received or won at fundraising events, draws, or as compensation. Persons concerned will be contacted by e-mail as soon as concerts resume and will be provided with details about procedure for rescheduling their reservations.

I received my tickets as a gift from someone; may I obtain a refund?

The OSM will only reimburse the official ticket holder: the person who made the initial purchase.

I am being offered the opportunity to donate my ticket to the OSM instead of seeking a refund. Why and what will my donation be used for?

  • Your donation enables the OSM, a non-profit organization, to fulfill its mission of education and accessibility. The OSM offers you, among other things, free online concerts in these difficult times.

Thanks to donations, thousands of people will discover the joy and solace that classical music brings!

Is the Customer Service desk open?

  • The OSM’s administrative staff, including our Customer Service team, is following telework protocols until further notice.  Please contact us by phone or by email at [email protected]

When will the OSM’s 2020–2021 season be unveiled?

The health and safety of the OSM’s public, employees and collaborators is our foremost priority. We have therefore postponed the unveiling of our new 2020–2021 season, previously scheduled for Tuesday, March 17, 2020. We are as excited as ever to present this brand new season to you, but we must do so in due course. We commit to informing you of the new date as soon as possible.

Counter service

Counter service is suspended as of Monday, March 16, 2020, until further notice. Customers are invited to contact us by phone at 514-842-9951 | 1-888-842-9951 or email at [email protected]