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Exchange policy

  • You may exchange your tickets for another concert of your choice during the current season by contacting our customer service department no later than 24 hours before the time of your concert
  • An exchange fee of $10 per ticket (plus taxes) applies to exchanges. There are no exchange fees for subscribers
  • Please contact our customer service department by telephone or e-mail for more information
  • You can also consult our complete terms and conditions of sale

By phone

  • 514 842-9951 / 1 888 842-9951
  • Monday to Friday: 10 a.m. to 7 p.m.
  • Saturday: 10 a.m. to 4 p.m.
  • Closed on Sundays and public holidays.

In person

  • Monday to Friday: 10 a.m. to 5 p.m., or until 8 p.m. on concert nights.
  • Saturday and Sunday: The ticket office opens 2 hours before the start of the concerts and closes 30 minutes after the start of the concerts